ENCRYPTIA CLOUD LLC

Last Updated: May 27, 2026

Welcome to ENCRYPTIA CLOUD LLC (“ENCRYPTIA CLOUD,” “Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, protect, disclose, and process personal information when you use our services, websites, applications, cloud infrastructure, and related technologies, including  ENCRYPTIA.Cloud.

At ENCRYPTIA CLOUD, privacy and security are foundational principles of our infrastructure design. We are committed to transparency, responsible data handling, and the protection of user information through modern encryption technologies and security-focused operational practices.

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1. Scope of This Policy

This Privacy Policy applies to:

• Our website and domains;
• Cloud storage and infrastructure services;
• Business and enterprise solutions;
• Email and communication systems;
• Customer support interactions;
• Marketing and analytics platforms;
• Any products or services operated by ENCRYPTIA CLOUD LLC.

This Policy does not apply to third-party services, websites, or applications that may be linked from our platform.

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2. Information We Collect

We may collect the following categories of information:

A. Account Information

When you register or contact us, we may collect:

• Full name
• Email address
• Company name
• Billing information
• Phone number
• Account credentials
• Subscription details

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B. Technical & Device Information

We may automatically collect:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Language preferences
• Login timestamps
• Referring URLs
• Access logs
• Security event records

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C. Usage Information

We may collect information regarding how users interact with our services, including:

• File storage activity
• Feature usage
• Session activity
• Performance diagnostics
• Security monitoring events
• Service configuration preferences

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D. Analytics & Cookies

We may use privacy-focused analytics tools, including self-hosted analytics technologies such as Matomo, to better understand service performance and improve user experience.

Collected analytics data may include:

• Page visits
• Session duration
• Navigation behavior
• Device/browser metadata
• Anonymous traffic metrics

Where legally required, consent mechanisms may be presented before non-essential cookies are enabled.

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E. Communications

If you contact us, we may store:

• Support requests
• Emails
• Feedback submissions
• Security reports
• Business inquiries

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3. How We Use Information

We use collected information to:

• Provide and maintain services
• Authenticate users
• Process payments and subscriptions
• Respond to support requests
• Improve performance and reliability
• Detect fraud, abuse, and security threats
• Maintain infrastructure stability
• Comply with legal obligations
• Communicate important service notices
• Analyze service usage trends
• Protect customer data and platform integrity

We do not sell personal information.

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4. Security & Encryption

ENCRYPTIA CLOUD is designed with a security-first infrastructure model that may include:

• AES-256 encryption
• Hardware-assisted encryption technologies
• Encrypted backups
• Snapshot protection
• Role-based access controls
• Secure authentication systems
• Infrastructure monitoring
• Redundant storage architecture
• Network-level protections
• DDoS mitigation services
• TLS/HTTPS encrypted communications

While we implement commercially reasonable safeguards, no method of transmission or storage can be guaranteed to be 100% secure.

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5. Infrastructure & Third-Party Services

We may use carefully selected third-party providers and infrastructure partners to support operations, including services related to:

• Content delivery and DDoS protection (such as Cloudflare)
• Payment processing
• Email delivery systems
• DNS infrastructure
• Cloud hosting
• Analytics systems
• Customer communications

These providers may process information solely for authorized operational purposes and under applicable confidentiality and security obligations.

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6. Data Storage & Retention

We retain information only for as long as reasonably necessary to:

• Provide services;
• Maintain operational integrity;
• Comply with legal obligations;
• Resolve disputes;
• Enforce agreements;
• Maintain backup and disaster recovery systems.

Retention periods may vary depending on account status, legal requirements, and security considerations.

Deleted data may remain temporarily in encrypted backups or disaster recovery systems for a limited period before permanent removal.

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7. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where ENCRYPTIA CLOUD LLC or its service providers operate.

By using our services, you understand that data protection laws may differ between jurisdictions.

Where required, we implement reasonable safeguards for international data transfers consistent with applicable privacy regulations.

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8. GDPR Rights (European Economic Area)

If you are located in the EEA, UK, or Switzerland, you may have rights under the General Data Protection Regulation (GDPR), including:

• Right of access
• Right to correction
• Right to deletion
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise these rights, contact us at:

privacy@encryptia.cloud

We will respond in accordance with applicable law.

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9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to know what personal information is collected
• Right to request deletion
• Right to correct inaccurate information
• Right to limit certain uses of sensitive information
• Right to non-discrimination for exercising privacy rights

ENCRYPTIA CLOUD LLC does not sell personal information.

California privacy requests may be submitted to:

privacy@encryptia.cloud

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10. Cookies & Tracking Technologies

We may use:

• Essential cookies
• Security cookies
• Authentication cookies
• Performance cookies
• Analytics technologies

You may control cookies through your browser settings.

Additional cookie disclosures may be provided in a separate Cookie Policy.

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11. Children’s Privacy

Our services are not directed to children under the age of 13.

We do not knowingly collect personal information from children without appropriate legal authorization.

If you believe a child has provided information to us, please contact us immediately.

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12. Business Transfers

If ENCRYPTIA CLOUD LLC undergoes a merger, acquisition, restructuring, financing transaction, or asset sale, user information may be transferred as part of that transaction subject to applicable confidentiality obligations.

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13. Legal Compliance & Security Requests

We may disclose information if required to:

• Comply with applicable law;
• Respond to lawful governmental requests;
• Protect rights and security;
• Prevent fraud or abuse;
• Enforce agreements;
• Protect infrastructure and users.

Where legally permissible, we may object to overly broad or improper disclosure requests.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of services after updates constitutes acceptance of the revised Policy.

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15. Contact Information

ENCRYPTIA CLOUD LLC
Delaware Limited Liability Company
United States

Website:  ENCRYPTIA.Cloud
Privacy Contact: privacy@encryptia.cloud
General Contact: contact@encryptia.cloud

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16. Security Philosophy

ENCRYPTIA CLOUD was founded with a focus on privacy, infrastructure resilience, and responsible data stewardship.

We believe users and businesses should maintain greater control, visibility, and confidence over how their information is stored, secured, and managed in modern cloud environments.